Technical Support with Online Course

1. I’m having difficulty playing and/or hearing the video(s) in a lesson. What do I do?
2. Why is the next lesson not open?
3. Do I have to complete the lessons in order? Can I get ahead in the online course content?
4. I didn’t receive my physical workbook/I lost my workbook. How do I complete the exercises?
5. Can I change my answers on the reflection questions?
6. Will the answers to my reflection questions be shared with anyone?
7. Can I access the Dare to Lead content in any other languages?
8. Where can I find a resource mentioned in a video?
9. What is the timeline for the online lessons and facilitation sessions?
10. Can I download and print materials from the course?
11. Can I share the course materials?
12. Can I share the course content and downloadable material with another Lumen employee who missed the sign up?

For more details on Dare to Lead at Lumen, program FAQs, and who to contact for additional Dare to Lead support